We play nicely with your current business model or shopping cart. Or let Annex develop a custom solution from the ground up to fulfill your business needs.
Start small and we can scale with you. Annex is constantly adding technology and warehouse infrastructure to keep up with the growing demand for fast paced fulfillment.
Let Annex handle your customer service, returns, exchanges. Each account will be teamed up with the right customer service representative that will be knowledgeable in your product.
Annex offers global shipping within the heart of Portland Oregon. With years of experience we get your product out efficiently and fast with many courier, freight and shipping options.
Since not all product is created equal, we simplified the confusion of figuring out cubic feet, meters, etc. Simply take the amount of unique SKUs you have and multiply by $1.00. A unique SKU counts as a Size / Colorway / Design, so if you have a shirt in two colors, and five sizes, that is 10 SKUs. This is averaged per month.
The pick fee is simply multipied by how many pieces we pick for your orders Currently, the majority of orders are averaging between one to three products in our market. If you expect to have higher piece counts per order, or you are selling especially small items, this can be negotiated on a per customer basis.
Currently we integrate with Shopify, Magento, BigCommerce, WooCommerce and Amazon. Other stores will be available in the future.
We connect through your store either through an app or through the API. We require an admin login at all times as a way to double check orders and provide extended services.
An email address such as [email protected] will allow us to process exchanges, RA, prepaid return labels.
We can offer customer service for returns, exchanges and customer service, we like to handle through a branded email of your liking.
Yes, We ship USPS and UPS, both domestically and Internationally. You’ll need to set up pricing in your e-commerce store to accommodate international shipping. Depending on the country, some customers may be responsible for taxes and fees.
Is the new face and building of a historical program based in Portland, Oregon.
You get the knowledge and experience of over 20 years in the business teamed with the technology and support that Annex prides itself on.
Fulfillment Begins
Searching for local fulfillment services in Portland OR, the lack of options drove us to begin our own warehousing and fulfillment
Technological Advancements
Bringing in the latest technology to make logistics easy was what we began doing in 2001 and what we strive to do to this day
Scalable Warehousing
In 2014 we expanded our warehousing square footage into a climate controlled warehouse still in the heart of Portland
Our Customers
You are what will help Annex push our services in convenience, ease of use and speed, we strive for growth in the future
Some awesome companies we’ve had the pleasure of working with.
